Archives for the tag "processes"

Getting ROI by Using Lean in Content Production

Rigorous examination of even a small area of content production can yield significant results using Lean principles.

Turning Copy into Content

If copy is the message, then what, then, makes copy into content?  In a day when virtually all organizational content gets processed by some sort of technology I would say that that union of editorial structure and semantic structure is the complement that creates content. Let’s start with the lowly Word document. How many of [...]

Content Mapping Process

This content mapping process recognizes that there may be multiple personas within a sales cycle, each needing different content.

The Elements of Content Strategy

Erin Kissane’s book, The Elements of Content Strategy, gets a thumbs up as a tool for aspiring and practising content strategists.

Content Workflow Diagram

This content workflow example depicts a mid-to-large firm’s content workflow process for the publication of a new press release.

Transaction Flows

Transaction flows need content documented for all transactional states.

Current State Analysis – Stakeholder Interview Protocol

Sample of a stakeholder interview protocol for current state of a gap analysis.

Surfacing content: ways to keep content in sync

Keeping content synchronized is very different between a Web CMS and a component CMS. Compare the differences and the practical applications for each type.

Technology won’t fix a bad strategy

Successful technology implementations all share a common denominator: a strong content strategy.

CMS Facts and Myths, and Why Process is So Important

Ensure that you’re not left holding the bag when the CMS vendor has left the building; get your processes in place.