Archives for the tag "content strategy"

2012 in Review – a Content Strategy Retrospective

2012 was a year of collaboration for Intentional Design, and the cumulative efforts resulted in some significant outcomes this year.

Move over, Big Data. It’s time for Big Content.

This is about Big Content – consideration of content beyond the copy, and even beyond the content. It’s about hardware and software infrastructure, as well.

The ROI of content

That content contributes to an organization’s bottom line is no longer a novel idea. This article discussed examples of content ROI.

Getting ROI by Using Lean in Content Production

Rigorous examination of even a small area of content production can yield significant results using Lean principles.

If you’re not outraged, you’re not paying attention

The signage in Vancouver’s transit system is an example of how small content problems can have a negative effect on the overall user experience.

Content Agility and Why You Need to Go to London

The Congility 2011 conference theme is Content Integration – Leveraging Content Standards to Improve Customer Experience.

The Pitch for Content Strategy

Making the case for content strategy is all about demonstrating the value it will bring, to help organizations meet their business objectives.

Content Mapping Process

This content mapping process recognizes that there may be multiple personas within a sales cycle, each needing different content.

Transactional Content Matrix

Transactional content isn’t sexy and can be complicated, but is often the primary content seen by customers.

Congility conference features IDI contributions

Rahel Bailie participates in Congility 2011 – Gatwick, UK, May 2011.