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	<title>Intentional Design Inc. &#187; content delivery</title>
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	<description>Content strategies for business impact</description>
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		<title>Content strategy and the new face of documentation</title>
		<link>http://intentionaldesign.ca/2009/05/10/content-strategy-and-the-new-face-of-documentation/</link>
		<comments>http://intentionaldesign.ca/2009/05/10/content-strategy-and-the-new-face-of-documentation/#comments</comments>
		<pubDate>Sun, 10 May 2009 17:30:15 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Content Strategies]]></category>
		<category><![CDATA[content convergence]]></category>
		<category><![CDATA[content delivery]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[experience design]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[professional development]]></category>
		<category><![CDATA[user-generated content]]></category>

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		<description><![CDATA[Content strategy in the context of trends in delivery of technical content.]]></description>
			<content:encoded><![CDATA[<p>Last week, I presented at the STC 2009 Summit in Atlanta, on the topic of content strategy. Well, it was actually titled The New Face of Documentation; after submitting basically the same presentation proposal into several tracks under different names, this is the one that got accepted. The topic resonated with the audience &#8211; the room was full and at least a dozen people told me they wished they could have attended.</p>
<p>The idea of looking at trends in our profession speak directly to the idea of content strategy. It&#8217;s a &#8220;beyond the document&#8221; look at how we create and deliver content to various audiences. It&#8217;s about content re-use and single-sourcing, about content management, about filtering content, about creating better ways to serve content consumers. It&#8217;s also about how social media has raised the bar, and how consumers will take matters into their own hands if we don&#8217;t step up to the plate.</p>
<p>STC Summit attendees will eventually be able to hear the entire presentation along with the slide show. If you didn&#8217;t attend, you can see a slightly more concise version of the slides here. Comments encouraged &#8211; I&#8217;m truly interested in your impressions and feedback.</p>
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