Archives for the category "usability"
XM Radio User Experience Starts with its Web site
Either I’ve just crossed the threshhold into “too old for new technologies” or I’ve become discerning enough that I expect a good user experience from start to finish. After buying an XM radio, I discovered that I needed to activate the radio service by going to the XM Radio website and entering my radio ID [...]
Off the Beaten Task Path
On the one hand, users don’t like to feel pressured to act in a prescribed way. On the other hand, users don’t want to be led away from whatever task they set out to accomplish. For instance, when I go to Amazon.com, I want to shop for books. I don’t to be led down a [...]
Recent Posts
- Managing Your Brand Online: Two Workshops
- Underestimating the “yes but” factor
- Registration now open for content strategy conference
- Consequences of not having a good content strategy
- Content strategy explained: two perspectives
- Naming the “other” type of content strategy
- Managing Your Online Brand: A Vancouver Workshop
- How to alienate customers and drive away prospects
- Treasure and the hunt: a content strategy take on user experience
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accessibility ann rockley career development CMS content as asset content convergence content management content strategy convergence DITA Duo Consulting experience design Flash implementation information architecture integration intelligent content interaction design management marketing mentors microformats open standards politics processes professional development ROI search section 508 services single-sourcing social media STC structured content syndication taxonomy TechCraft translation Twitter usability user-centered design user-generated content user experience value XMLPopular
- Using topic-based writing to meet aggressive deadlines
- Flash pages, skip intros, and other annoying content
- Content strategy includes convergence, integration, and syndication
- Content strategy and the new face of documentation
- CMS selection practices need maturation
- Redefining content strategy
- A practical definition of content
- The Content is Not in the Tool: Using Blogging, Microblogging, and Related Social Media Tools to Get Jobs and Influence People (or not)
- 5 Top Business Benefits of Content Re-Use
- Having community means growing community
Random Posts
- RT @janusboye: View slides from "Succeed Fast" - excellent talk by @proops on better #projectmanagement: http://gu.nu/3zBU 1 day ago
- Broken brand. RT @kirstyt: Disneyland website REALLY unfriendly for non-US details. Must have 5 digit post code. phone no in 3-3-4 format. 1 day ago
- Death of #Flash? RT @zeldman: In A List Apart 302: Flash and Standards: The Cold War of the Web by Daniel Mall. http://j.mp/aPFK4x 1 day ago
- Good post - just scratches the surface, tho. RT @cmswire: Key Questions Rarely Asked About Website Content Migration http://bit.ly/bsG8hs 6 days ago
- More updates...



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