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	<title>Intentional Design Inc. &#187; Events</title>
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	<description>Content strategies for business impact</description>
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  <title>Intentional Design Inc.</title>
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		<item>
		<title>Content Agility and Why You Need to Go to London</title>
		<link>http://intentionaldesign.ca/2011/05/06/content-agility-and-why-you-need-to-go-to-london/</link>
		<comments>http://intentionaldesign.ca/2011/05/06/content-agility-and-why-you-need-to-go-to-london/#comments</comments>
		<pubDate>Fri, 06 May 2011 16:20:16 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Content Strategies]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[content convergence]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[structured content]]></category>
		<category><![CDATA[syndication]]></category>
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		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1319</guid>
		<description><![CDATA[The Congility 2011 conference theme is Content Integration - Leveraging Content Standards to Improve Customer Experience.]]></description>
			<content:encoded><![CDATA[<p>If you haven&#8217;t signed up for <a href="http://www.congility.com/2011">Congility 2011</a> yet, it&#8217;s worth considering, right now.  I don&#8217;t say this because I&#8217;m <a href="http://www.congility.com/site/program_detail/the_content_strategy_paradox">one of two featured (read: keynote) speakers</a> &#8211; I&#8217;m in good company, with the other featured speaker being Ann Rockley &#8211; or because I&#8217;m leading <a href="http://www.congility.com/site/program_detail/not_all_strategies_are_created_equal_a_cross-genre_content&lt;br &gt;&lt;/a&gt; ">a workshop</a> there, though I would love it if you&#8217;d register for that, too. Or because, if you&#8217;re from North America, it&#8217;s a great excuse to <a href="http://www.ukattractions.com/">visit the UK</a> and London is lovely in May. (And the Royal Wedding will have come and gone, so the city will still be shiny sparkly but without the crowds, who will have dispersed by then.)</p>
<p>The reason I say it&#8217;s worth considering is that if you&#8217;re like majority of the practitioners I meet, you have an area of expertise within content strategy or marketing communications or technical authoring or the other 31 subsets of the publishing field, and may have some ancillary knowledge about a few of the related areas. But every so often, you need to break out of your comfort zone and go learn something else, something new, something deeper. Congility is one of those conferences where you can do that.</p>
<p>Don&#8217;t get me wrong &#8211; I don&#8217;t want to intimate that you need extensive knowledge of XML to get any value from the presentations. What I&#8217;m saying is that if you want to broaden your knowledge and increase your market worth, then this is the perfect place to do that. Even as we&#8217;re defining the field of content strategy, it&#8217;s changing. We&#8217;re looking at integrated content systems, with all of the permutations and combinations of marketing, social, technical, and product information that you can imagine. Just as we decry the project that leaves content in the hands of the technologists, we are moving into the phase where we should decry the content strategist who leaves content technologies in the sole hands of technologists. We might not have to know it in any deep way, but we should know enough not to be steamrollered by those who have technology agendas that don&#8217;t benefit our content strategies. There&#8217;s something for practitioners of all levels, so you&#8217;re bound to find a presentation or workshop that suits you.</p>
<p>Congility is just a few weeks off, so check it out today.  I&#8217;ll save you a seat in my workshop.<br />
<a href="http://www.congility.com/forms/congility_registration">Registration</a></p>
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		<title>Congility conference features IDI contributions</title>
		<link>http://intentionaldesign.ca/2011/04/08/congility-conference-features-idi-contributions/</link>
		<comments>http://intentionaldesign.ca/2011/04/08/congility-conference-features-idi-contributions/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 16:56:11 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Content Development]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[open standards]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1314</guid>
		<description><![CDATA[Rahel Bailie participates in Congility 2011 - Gatwick, UK, May 2011.]]></description>
			<content:encoded><![CDATA[<p>Now that content strategy events are popping up everywhere, or so it seems, there starts to be differentiation between the offerings of the various events. Coming up at the end of May is Congility, a Gatwick-based conference with this year&#8217;s theme of: Content Integration &#8211; Leveraging Content Standards to Improve Customer Experience.</p>
<p>IDI&#8217;s Rahel Bailie will be there, making one of the keynote presentations, <a href="http://www.congility.com/site/program_detail/the_content_strategy_paradox">The Content Strategy Paradox</a>, and running a workshop, <a href="http://www.congility.com/site/program_detail/not_all_strategies_are_created_equal_a_cross-genre_content">Not All Content Strategies are Created Equal</a>, about strategies for cross-genre content.</p>
<p>Read her take on <a href="http://www.congility.com/index.php/site/speaker_detail/bailie/">content agility</a><br />
Revisit her 2010 webinar on <a href="http://www.x-pubs.com/site/news/2008/">content strategy and ROI</a></p>
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		<title>New business needs means new content needs</title>
		<link>http://intentionaldesign.ca/2011/02/16/new-business-needs-means-new-content-needs/</link>
		<comments>http://intentionaldesign.ca/2011/02/16/new-business-needs-means-new-content-needs/#comments</comments>
		<pubDate>Wed, 16 Feb 2011 17:09:34 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1260</guid>
		<description><![CDATA[Organizations need to find, filter, and use content in increasingly short time spans. Well-structured, standardized content is one of the keys.]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s a mere couple of months away to the Confab conference in Minneapolis &#8211; May 9-11, 2011, to be exact &#8211; where my contribution will be to talk about how <a title="Good Products Deserve Good Content" href="http://confab2011.com/program/session-description/good_products_deserve_good_content" target="_blank">good products deserve good content</a>. With my reputation as a content strategy who bangs the drum about content standards, genre analysis, and metadata, and speaking about it in an accessible way, I guess the topic is natural fit. For a sneak preview of my take on this topic, you can read my contribution to the Confab blog: <a title="Content Access Must Evolve with Business Needs" href="http://confab2011.com/blog/permalink/content_access_must_evolve_with_business_needs" target="_blank">Content Access Must Evolve with Business Needs</a>.</p>
<p>The support center reps who expertly flip through their oversized binders crammed full of product content supplemented by sticky notes is a fast-dying stereotype. As software takes over the job of collective corporate memory, the delivery of content becomes as important as the content quality. Because no matter how awesome your content is, no one can use it if they can&#8217;t find it.</p>
<p>If you haven&#8217;t thought about attending Confab, now&#8217;s the time to think about joining us. We&#8217;d love to see you there!</p>
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		<title>Creating a Content Strategy</title>
		<link>http://intentionaldesign.ca/2010/10/01/creating-a-content-strategy/</link>
		<comments>http://intentionaldesign.ca/2010/10/01/creating-a-content-strategy/#comments</comments>
		<pubDate>Fri, 01 Oct 2010 18:54:01 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1160</guid>
		<description><![CDATA[Content strategy signals a profound change in the way we treat content.]]></description>
			<content:encoded><![CDATA[<p>My slides from the Lavacon conference keynote are now on SlideShare, here: <a href="http://www.slideshare.net/rahelab/creating-a-content-strategy-5334862">http://www.slideshare.net/rahelab/creating-a-content-strategy-5334862</a></p>
<p>Content strategy is an exciting place to be. It’s an emerging field, still open to interpretations and possibilities. As an emerging area of practice, content strategy promises to change the landscape of our work in significant ways. The definition of content strategy continues to evolve as we develop better definitions of the components that come together to form the framework that will eventually become the body of knowledge. So while single-sourcing or DITA is not, of itself, a content strategy, a content strategy could very well include these concepts.</p>
<p>By asserting that content strategy is the intersection of business analysis, user experience, and content development, we are laying claim to a profound change in the way we treat content. And we expect no less from the organizations that content serves. When we treat content, instead of a drain, as a corporate asset, when we look at its untapped potential instead of its cost, when we think about content in terms of consumer and corporate benefit, we are looking at content through a strategic lens.</p>
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		<title>Talking about Content Strategy</title>
		<link>http://intentionaldesign.ca/2010/09/29/talking-about-content-strategy/</link>
		<comments>http://intentionaldesign.ca/2010/09/29/talking-about-content-strategy/#comments</comments>
		<pubDate>Wed, 29 Sep 2010 16:15:37 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1148</guid>
		<description><![CDATA[Upcoming content strategy events for fall 2010]]></description>
			<content:encoded><![CDATA[<p>Want to hear more about content strategy?</p>
<p><a title="LavaCon 2.0 " href="http://www.lavacon.org">LavaCon 2.0: The Conference on Digital Media and Content Strategies</a> &#8211; Sept 29-Oct 2, 2010</p>
<p>I&#8217;m in good company, with Robert Rose, Mark Fidelman, and others speaking on various aspects of content strategy. It&#8217;s not just marketing content, it&#8217;s strategy for social content, technical content, and a whole lot more.</p>
<p><a title="Localization World" href="http://www.localizationworld.com/">Localization World</a> &#8211; Oct 6-8, 2010</p>
<p>At this conference, content strategy hasn&#8217;t even made it onto the map. My attempt at introducing it got as far as a place on a panel for <a title="Optimizing the Global Content Supply Chain" href="http://www.localizationworld.com/lwseattle2010/programDescription.php#D3">Optimizing the Global Content Supply Chain</a>. Hey, it&#8217;s a start.</p>
<p><a title="Iceweb Conference" href="http://www.icewebconference.com/">Iceweb Conference</a> &#8211; Oct 7-8, 2010</p>
<p>Billed as: Going beyond the browser and focusing on good content, engaging users, social networks, optimizing stuff and mobile solutions. I wish I were going to this, but can&#8217;t make that claim. Content strategist Karen McGrane will be there, though. And how cool would it be to go to a conference in Reykjavik?</p>
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		<title>Managing Your Brand Online: Two Workshops</title>
		<link>http://intentionaldesign.ca/2009/12/15/managing-your-brand-online-2-workshops/</link>
		<comments>http://intentionaldesign.ca/2009/12/15/managing-your-brand-online-2-workshops/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 06:05:24 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[brand management]]></category>
		<category><![CDATA[professional development]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=1026</guid>
		<description><![CDATA[Two social media workshops in 2010, helping professionals manage their online brands: Vancouver, White Rock.]]></description>
			<content:encoded><![CDATA[<p>Two more workshops are in the cards for Jan. 2010, helping professionals manage their online brands with the responsible use of social media. One is downtown; the other in Surrey. Locations and registration information is at the end of this post.</p>
<p>Feeling left behind when it comes to new technologies? Do you know instinctively that you should establish a public professional presence but don’t know where to start? Do you want to expand your professional network, and access to people with incredible expertise?</p>
<p>One way to increase your corporate value is to ensure that you have a strong and easily-identifiable personal brand. It&#8217;s not enough simply to have good references or have no embarrassing pictures on Facebook.</p>
<p>Whether it be to the corporation that employs you, or a professional practitioner demonstrating your potential to clients, your brand forms an impression before you hit the meeting room, and extends far beyond the resume.</p>
<p>Creating and protecting your personal brand is an important career strategy, and not just for independent consultants. An online professional presence has become the single most important self-marketing tool for demonstrating expertise and professional credibility. Learn to use social media in a smart, responsible, career-enhancing way.</p>
<p>Is this workshop is for you?</p>
<p>This workshop will be helpful if you:</p>
<ul>
<li>Don’t have your own website or blog or aren’t posting to it regularly</li>
<li>Don’t have a LinkedIn profile or aren’t actively using it to build your personal brand</li>
<li>Don’t have a Twitter account, or have one but aren’t sure how to use it effectively</li>
<li>Wonder whether social communities (Facebook, MySpace, Ning) are useful for you</li>
<li>Want to use social media without it becoming a waste of time</li>
<li>Want to put technology to work for you without making big mistakes along the way</li>
<li>Want to take pride in your presence online for your career, practice, or small business</li>
</ul>
<p>Participants will learn:</p>
<ul>
<li>The six basic aspects of personal brand management</li>
<li>How to create a distinctive, unforgettable brand</li>
<li>Techniques for presenting an integrated brand</li>
<li>Tools that can help to easily manage a personal brand</li>
</ul>
<p>January 16, 2010 workshop, co-sponsored by STC Canada West Coast<br />
Location: Downtown Vancouver &gt;&gt; <a title="Register online for social media workshop" href="http://www.stcwestcoast.ca/index.php/site/events/821/" target="_blank">Register online</a></p>
<p>January 30, 2010 workshop, sponsored by Intentional Design<br />
207-14888 104th Ave, Surrey &gt;&gt; <a title="Register by email" href="http://intentionaldesign.ca/contact/" target="_blank">Register by email</a> or <a title="Register here for social media workshop" href="https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&amp;business=rahel%40bailie%2ecom&amp;lc=CA&amp;item_name=Managing%20Your%20Brand%20Onlin%3a%20Social%20Media%20Workshop&amp;amount=120%2e00&amp;currency_code=CAD&amp;button_subtype=services&amp;tax_rate=5%2e000&amp;bn=PP%2dBuyNowBF%3abtn_paynow_SM%2egif%3aNonHosted  " target="_blank">pay through PayPal</a></p>
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		<title>Content strategy explained: two perspectives</title>
		<link>http://intentionaldesign.ca/2009/10/25/content-strategy-explained-two-perspectives/</link>
		<comments>http://intentionaldesign.ca/2009/10/25/content-strategy-explained-two-perspectives/#comments</comments>
		<pubDate>Sun, 25 Oct 2009 13:41:21 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Content Strategies]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[content strategy]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=980</guid>
		<description><![CDATA[nForm rep Matthew Nish-Lapidus interviewed me and Kristina Halvorson, in advance of the CANUX 2009 weekend workshop in beautiful Banff, on the topic of content strategy. The interviews, in podcast form, discuss content strategy from quite different perspectives, yet there is an underlying similarity about this field of practice. In true content strategy form, the [...]]]></description>
			<content:encoded><![CDATA[<p>nForm rep <a title="Matthew Nish-Lapidus" href="http://nform.ca/about-us/matthew-nishlapidus" target="_blank">Matthew Nish-Lapidus</a> interviewed me and Kristina Halvorson, in advance of the <a title="CANUX 2009" href="http://canux.nform.ca/" target="_blank">CANUX 2009</a> weekend workshop in beautiful Banff, on the topic of content strategy. The <a title="content strategy podcasts with Bailie, Halvorson" href="http://nform.ca/blog/2009/10/content-strategy-at-canux-with" target="_blank">interviews, in podcast form</a>, discuss content strategy from quite different perspectives, yet there is an underlying similarity about this field of practice. In true content strategy form, the medium affects the message;  listening to a podcast provides a less formal, yet rich and fluid perspective.</p>
<p>If you&#8217;ve never been to CANUX, you&#8217;re missing out on a fabulous opportunity. Being up in a resort-like mountain setting at the <a title="Banff Centre" href="http://www.banffcentre.ca/" target="_blank">Banff Centre</a> imbues the workshop with some cosmic-force creative atmosphere. There are a few days left to sign up with the advance discount, so don&#8217;t delay if you&#8217;re sitting on the fence.</p>
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		<title>Want to learn about content strategy?</title>
		<link>http://intentionaldesign.ca/2009/09/22/want-to-learn-about-content-strategy/</link>
		<comments>http://intentionaldesign.ca/2009/09/22/want-to-learn-about-content-strategy/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 19:49:41 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[content management]]></category>
		<category><![CDATA[Content Strategies]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[product content]]></category>
		<category><![CDATA[user experience]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=947</guid>
		<description><![CDATA[Content strategy presentations during 2009 - learning opportunities.]]></description>
			<content:encoded><![CDATA[<p>Before 2010 rolls around, there&#8217;s still time to meet whatever goals you may have had to learn about content strategy, particularly the kind of strategy for critical-path product content.</p>
<ul>
<li>October, New Orleans, LA: <a title="Lavacon" href="http://www.lavacon.org" target="_blank">Lavacon<br />
</a>A conference for techcomm managers and project managers, this year&#8217;s theme is professional and career development. If you sense a career change in your near future, or are out of a job and want to move to a field with a future, I&#8217;m presenting two sessions. One is on content strategy; the other is on managing your personal brand online.</li>
<li>October, webinar: <a title="Leveraging Content Assets on a Tight Budget" href="http://now.eloqua.com/es.asp?s=1251&amp;e=218&amp;elq=d16a89993849436d9fc965b1df74fe53" target="_blank">Leveraging Content Assets on a Tight Budget<br />
</a> Part of Aptara Corporation&#8217;s Thought Leader webinar series, you can learn how to align technology and processes with business goals, leverage existing content assets for better user experience, and creating an optimized content supply chain</li>
<li>November, Banff, AB, Canada: <a title="CANUX" href="http://canux.nform.ca/" target="_blank">CANUX<br />
</a>I&#8217;ll be presenting a case study at this 2-day Canadian User Experience workshop. If you attend, you&#8217;ll also get the infamous <a title="Kristina Halvorson" href="http://www.braintraffic.com/our-people/kristina-halvorson/">Kristina Halvorson</a>, whose keynote my presentation follows</li>
<li>December, Boston, MA: <a title="CM Pros Summit" href="http://summit.cmprofessionals.org" target="_blank">Content Management Professionals Association Summit<br />
</a>The theme of the trade association summit this year is open source standards. My presentation on &#8220;open source content&#8221; is a little different aspect of content strategy.</li>
<li>December, Boston, MA:  <a title="Gilbane Boston" href="http://gilbaneboston.com/" target="_blank">Gilbane Boston<br />
</a>I&#8217;ll be moderating a panel discussion on Content Modeling and Information Architectures for Content Management, which is a critical aspect of content strategy.</li>
</ul>
<p>If you can&#8217;t complete your professional development in the content strategy area during 2009, there will be multiple opportunities during 2010. Stay tuned!</p>
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		<title>Pick your SXSW 2010 content strategy panels</title>
		<link>http://intentionaldesign.ca/2009/08/21/pick-your-sxsw-2010-content-strategy-panels/</link>
		<comments>http://intentionaldesign.ca/2009/08/21/pick-your-sxsw-2010-content-strategy-panels/#comments</comments>
		<pubDate>Sat, 22 Aug 2009 05:04:37 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[Content Strategies]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[sxsw_2010]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=935</guid>
		<description><![CDATA[Vote for content strategy topics for the SXSW 2010 conference.]]></description>
			<content:encoded><![CDATA[<p>If you appreciate the value of content and you appreciate the SXSW conferences, then here&#8217;s your chance to get content strategy on the agenda of the SXSW 2010 conference. Part of determining the agenda depends on audience participation &#8211; you are expected to vote up front for the topics you want.</p>
<p>Here are the content strategy panels on the table:</p>
<ul>
<li><a href="http://panelpicker.sxsw.com/ideas/view/3651">Greening Your Content: Reduce, Reuse, Recycle</a>, Rahel Anne Bailie, <em>Intentional Design Inc.</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/3288" target="_blank">Oh, Go      Service Yourself! Interactive Content for Humans</a>, Colleen Jones, <em>threebrick</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/3720">Understanding Content: The Stuff We Design For</a>, Rachel Lovinger, <em>Razorfish</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/2820">Content &amp; Semantics: The Wild, Wild Web of Data</a>, Rachel Lovinger, <em>Razorfish </em>and Rahel Anne Bailie, <em>Intentional Design Inc.</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/2534">Why Your Content Sucks and How to Fix It</a>, Kristina Halvorson, <em>Brain Traffic</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/4231">Let&#8217;s Talk About CS: Understanding Content Strategy</a>, Elena Melendy, <em>Independent Content Strategy Consultant</em> and others<br />
<a href="http://panelpicker.sxsw.com/ideas/view/2437">Content Strategy: Where UX, Design, and Content Play Nice</a>, Kristina Halvorson, <em>Brain Traffic</em><br />
<a href="http://panelpicker.sxsw.com/ideas/view/3285" target="_blank">Keep      &#8216;Em Coming: Courting Customers with Content</a>, Colleen Jones, <em>threebrick</em></li>
</ul>
<p>Voting ends on Sept 3rd, so to choose the panels you want to see on the roster, <a title="Vote now" href="http://panelpicker.sxsw.com/users/register" target="_blank">vote now</a>.</p>
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		<title>CMS selection practices need maturation</title>
		<link>http://intentionaldesign.ca/2009/04/11/cms-selection-practices-need-maturatio/</link>
		<comments>http://intentionaldesign.ca/2009/04/11/cms-selection-practices-need-maturatio/#comments</comments>
		<pubDate>Sat, 11 Apr 2009 20:20:46 +0000</pubDate>
		<dc:creator>rahelab</dc:creator>
				<category><![CDATA[content management]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[conferences]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[processes]]></category>

		<guid isPermaLink="false">http://intentionaldesign.ca/?p=856</guid>
		<description><![CDATA[Janus Boye, a content management analyst whose skills I have long admired, recently posted an article Is Corruption [in the CM industry] an Issue? In it, he discusses some of the ways that vendors inadvertently, or purposefully, incent buyers to favour their products. I believe that this is just the tip of the iceberg, as [...]]]></description>
			<content:encoded><![CDATA[<p>Janus Boye, a content management analyst whose skills I have long admired, recently posted an article <a title="Is Corruption [in the CM industry] an Issue?" href="http://www.jboye.com/blogpost/is-corruption-an-issue/" target="_blank">Is Corruption [in the CM industry] an Issue?</a> In it, he discusses some of the ways that vendors inadvertently, or purposefully, incent buyers to favour their products. I believe that this is just the tip of the iceberg, as my <a title="comment" href="http://www.jboye.com/blogpost/is-corruption-an-issue/#comment-619" target="_blank">comment </a>reflects; any of us in the industry have been exposed to temptations and have <a title="experiences" href="http://intentionaldesign.ca/2008/02/26/caveat-emptor-cautions-when-choosing-a-cms/" target="_blank">experiences </a>that leave us uncomfortable.</p>
<p>Janus is in the enviable position of living and working &#8220;across the pond&#8221; where talking about dysfunctions isn&#8217;t sanctioned by threats of lawsuits and exposed to the &#8220;shoot the messenger&#8221; syndrome. On this side of the pond, a CM consultant is expected to turn away, tight-lipped, and not expose irregularities to public scrutiny. When one sees, for example, a CMS contract awarded to a questionable vendor &#8211; the vendor rep who leaves the group RFP debrief, where requirements were being discussed, and courts the IT Director instead &#8211; any questioning of this manipulation of the system will work against the consultant. It&#8217;s as if ethics takes a back seat to the expediency that requires membership to the inside track.</p>
<p>Janus Boye is organizer of the <a title="J Boye conference" href="http://www.jboye.com/conferences/" target="_blank">J Boye conference</a> series. At the Philadelphia, online professionals can share knowledge, hear great keynote speakers, and further their professional development. If I weren&#8217;t already committed to going to the <a title="STC Summit" href="http://conference.stc.org/" target="_blank">STC Summit</a>, I would definitely be there.</p>
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