Archives for the month "April 2011"

Content Mapping Process

This content mapping process recognizes that there may be multiple personas within a sales cycle, each needing different content.

Transactional Content Matrix

Transactional content isn’t sexy and can be complicated, but is often the primary content seen by customers.

Professional Imitates Personal: Adventures in Content Integration

Consolidating content from multiple channels, from email to social, is becoming a challenge, but necessary to curate content well.

Congility conference features IDI contributions

Rahel Bailie participates in Congility 2011 – Gatwick, UK, May 2011.

The Elements of Content Strategy

Erin Kissane’s book, The Elements of Content Strategy, gets a thumbs up as a tool for aspiring and practising content strategists.