Published on March 8th, 2011 | by Rahel Bailie0
The Content Review: A Content Quality Scorecard
If you’re familiar with heuristic reviews of websites, you’ll be right at home with the content review. It’s a way to look at a body of content and get a snapshot of the content strengths and weaknesses against the stated objectives. The review draws heavily from user centered design principles, starting with user personas and working through key scenarios.
Content strategist Kathy Hanbury shares her way of going about a content review, and producing a content usability scorecard.