Janus Boye, a content management analyst whose skills I have long admired, recently posted an article Is Corruption [in the CM industry] an Issue? In it, he discusses some of the ways that vendors inadvertently, or purposefully, incent buyers to favour their products. I believe that this is just the tip of the iceberg, as my comment reflects; any of us in the industry have been exposed to temptations and have experiences that leave us uncomfortable.
Janus is in the enviable position of living and working “across the pond” where talking about dysfunctions isn’t sanctioned by threats of lawsuits and exposed to the “shoot the messenger” syndrome. On this side of the pond, a CM consultant is expected to turn away, tight-lipped, and not expose irregularities to public scrutiny. When one sees, for example, a CMS contract awarded to a questionable vendor – the vendor rep who leaves the group RFP debrief, where requirements were being discussed, and courts the IT Director instead – any questioning of this manipulation of the system will work against the consultant. It’s as if ethics takes a back seat to the expediency that requires membership to the inside track.
Janus Boye is organizer of the J Boye conference series. At the Philadelphia, online professionals can share knowledge, hear great keynote speakers, and further their professional development. If I weren’t already committed to going to the STC Summit, I would definitely be there.
- The increasing relevance of ebooks and other epublications
- All I learned about book publishing comes from The Book
- Content Re-use and Narrative Flow
- 2012 in Review – a Content Strategy Retrospective
- Two weeks, four events, eight observations: insights from the conference circuit
- Content Inventories, Audits, and Analyses: All part of benchmarking
- Working on the City of Vancouver website
- Occupying a unique content strategy space
- Move over, Big Data. It’s time for Big Content.
- Setting a context for a content strategy vocabulary
- Content classification and findability
- Content development
- Content management
- Content strategy
- Information design and usability
- Professional development
- Social media
- User experience
Tagsaccessibility ann rockley books career development CMS content as asset Content convergence content lifecycle Content management content strategy convergence deliverables DITA Duo Consulting experience design Flash integration intelligent content interaction design Management marketing mentors open standards plain language politics processes Professional development ROI search section 508 single-sourcing Social media STC structured content syndication taxonomy TechCraft translation Twitter usability user-centered design user-generated content User experience value XML
- rahelab: @richardhamilton @tomjohnson Workflow is nothing to do with DITA, really. There is an independent workflow module that gets put into CMS.
- rahelab: @richardhamilton @tomjohnson Why the middle step? To give structure to wiki content?
- rahelab: @kristastevens @kissane Between the US and Canadian guards, I'd take Cdn any day - way less smugly belligerent.
- rahelab: Being in bed when the maid comes to do do turn-down service means extra chocolate.
- rahelab: @metacommunicate Too many icons on task bar, plus random pop-ups of who is online. Wanted ppt, ppt slides how, and CMS icons only.