Archives for the month "May 2008"
Why content management projects fail
Tom Johnson, of I’d Rather Be Writing, caught up with mee at the DocTrain West 2008 conference, and asked if he could interview me about the topic of content management, to be posted as a podcast. We had a chuckle about the fact that Tom was interviewing me in the first place, as Tom started [...]
The Malcontents podcast series moves to The Content Wrangler Community
The Malcontents (what a great name for a podcast series!), originally hosted by Seth Gottlieb and Bryant Shea, is moving to the Content Wrangler Community with a new host and an updated format. I’ll be hosting the show, sometimes with Scott Abel as co-host, and taking on a range of content issues that range from [...]
Interview featured in February issue of Writing That Works
Just received in the mail a copy of the February issue of Writing That Works®: The Newsletter on Practical Business Writing, Editing and Communications and APEX® Awards. In there is an article by Judy Artunian based on an interview with me about creating useful FAQ pages. I remember the experience as being a fun interview [...]
Speaking of content management
The 2008 DocTrain West conference came and went, and unfortunately I didn’t get to attend much of it. I really wanted to hear Bob (“call me Bob or Dr. Glushko, but not Mr. Glushko”) Glushko speak on the topic of Document Engineering. When I was in the thick of organizing the Content Convergence and Integration [...]
Recent Posts
- Managing Your Brand Online: Two Workshops
- Underestimating the “yes but” factor
- Registration now open for content strategy conference
- Consequences of not having a good content strategy
- Content strategy explained: two perspectives
- Naming the “other” type of content strategy
- Managing Your Online Brand: A Vancouver Workshop
- How to alienate customers and drive away prospects
- Treasure and the hunt: a content strategy take on user experience
- Favicons
Categories
Tags
accessibility ann rockley career development CMS content as asset content convergence content management content strategy convergence DITA Duo Consulting experience design Flash implementation information architecture integration intelligent content interaction design management marketing mentors microformats open standards politics processes professional development ROI search section 508 services single-sourcing social media STC structured content syndication taxonomy TechCraft translation Twitter usability user-centered design user-generated content user experience value XMLPopular
- Using topic-based writing to meet aggressive deadlines
- Flash pages, skip intros, and other annoying content
- Content strategy includes convergence, integration, and syndication
- Content strategy and the new face of documentation
- CMS selection practices need maturation
- Redefining content strategy
- A practical definition of content
- The Content is Not in the Tool: Using Blogging, Microblogging, and Related Social Media Tools to Get Jobs and Influence People (or not)
- 5 Top Business Benefits of Content Re-Use
- Having community means growing community
Random Posts
- Will this ever happen? Why Support, not Marketing or Sales, should lead a brand website: http://bit.ly/dbLCHO. (hat tip @NatasjaP) 15 hrs ago
- RT @Lynn_H: Fonts matter; or, in academic lingo: "Processing Fluency Affects Effort Prediction and Motivation".http://bit.ly/cLtgh1 18 hrs ago
- Considerable: RT @ChrisMcQueen: Rapid Prototyping with SketchFlow http://bit.ly/a9iNju 1 day ago
- Called the baby ugly? RT @doriantaylor: The principle of one degree: http://bit.ly/9418W8 #software #UX #projectmanagement 1 day ago
- More updates...



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