Archives for the month "May 2008"

Why content management projects fail

May 26, 2008 · Posted in Podcasts, content management  

Tom Johnson, of I’d Rather Be Writing, caught up with mee at the DocTrain West 2008 conference, and asked if he could interview me about the topic of content management, to be posted as a podcast. We had a chuckle about the fact that Tom was interviewing me in the first place, as Tom started [...]

The Malcontents podcast series moves to The Content Wrangler Community

May 24, 2008 · Posted in Uncategorized  

The Malcontents (what a great name for a podcast series!), originally hosted by Seth Gottlieb and Bryant Shea, is moving to the Content Wrangler Community with a new host and an updated format. I’ll be hosting the show, sometimes with Scott Abel as co-host, and taking on a range of content issues that range from [...]

Interview featured in February issue of Writing That Works

May 13, 2008 · Posted in Content Development  

Just received in the mail a copy of the February issue of Writing That Works®: The Newsletter on Practical Business Writing, Editing and Communications and APEX® Awards. In there is an article by Judy Artunian based on an interview with me about creating useful FAQ pages. I remember the experience as being a fun interview [...]

Speaking of content management

May 10, 2008 · Posted in Uncategorized  

The 2008 DocTrain West conference came and went, and unfortunately I didn’t get to attend much of it. I really wanted to hear Bob (“call me Bob or Dr. Glushko, but not Mr. Glushko”) Glushko speak on the topic of Document Engineering. When I was in the thick of organizing the Content Convergence and Integration [...]