Archives for the month "July 2007"

DITA, DTDs, FrameMaker, and other tools

July 8, 2007 · Posted in content management  

A couple of people have asked lately what the difference is between a DTD and DITA, and in one case FrameMaker vs XML, so I thought the topic of schemas was worth discussion. Here, we’ll cover what a DTD really means, how to compare it to a DITA schema, and figure out where an authoring [...]

Understanding the connection between persona development and business impact

July 6, 2007 · Posted in Content Development, Information Design and Usability, content management  

When companies want to skimp in a development process, whether that be for a web application, a desktop application, a content management implementation, a usability project, or a documentation set, the first thing they’ll cut (if they even thought of it at all) is doing persona development. They’ll say it’s not important, or that it [...]