Intentional Design Inc.

IDI sends students to play

Intentional Design has donated $100 to shameless hussy productions to sponsor 10 students from an east side Vancouver high school to attend Woman Idiot Lunatic Criminal at the Norman Rothstein Theatre in January. When IDI’s Rahel Anne Bailie heard that school budgets were too tight to pay for students to attend, she volunteered her contribution [...]

Usability of content management systems is discussed on multiple continents

James Robertson of Step Two Designs just published an article on the 11 usability principles for CMS products. As usual, James has said what needs to be said about the topic, simply and eloquently. He has hit all the major points. But one of the pieces that I don’t think gets hammered home often enough [...]

Why [some] tech writers don’t like content management

Moving to content management means a big shift in the way technical communicators work and the way they think about their work. With some sweeping generalizations (because the very nature of “top ten” lists require such generalizations), here are my five top reasons that technical communicators don’t like content management:

The personality types drawn to structure, [...]

Confessions of a Coronation Street addict

I don’t know how it happened, but sometime last year, I got addicted to the British soap opera, Coronation Street. It may have started during a particularly stressful period when, on a Sunday morning, I just needed to stare at the television – Coronation Street airs from 7:30 till 10 AM on the Canadian Broadcasting [...]

Post Vancouver DocTrainUX conference reflections

It’s the Saturday after DocTrainUX – the Vancouver version. The post-conference workshops are still taking place, but for those of us who were staffing our booths and making presentations at the conference for the last couple of days, guaranteed we’re in our offices, catching up on work. The conference speakers that I managed to sneak [...]