Documentation Director Francis Gambino explains the benefits of content management

On March 24, 2006 at the DITA conference in Raleigh, North Carolina, Frances Gambino, Director of Documentation Services at Information Builders, a New York software company, spoke with IDI’s Rahel Anne Bailie about Information Builders’ experience with content management. Frances explained how her department used content management to conserve resources and increase customer satisfaction. Hear Frances Gambino explain the benefits of content management. – 3.73 MB

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