Archives for the month "December 2005"

XM Radio User Experience Starts with its Web site

December 3, 2005 · Posted in usability, user experience, Web development  

Either I’ve just crossed the threshhold into “too old for new technologies” or I’ve become discerning enough that I expect a good user experience from start to finish. After buying an XM radio, I discovered that I needed to activate the radio service by going to the XM Radio website and entering my radio ID [...]

How can content management projects go wrong: let me count the ways

December 3, 2005 · Posted in content management  

How many ways can a content management project go wrong? At the CM Professionals Canada West chapter meeting, panelists discussed thirteen ways a project can get derailed, including purchasing the software before determining the requirements, foregoing a project plan, underestimating the project scope (easy to do when there are no requirements), and ignoring the people [...]