Archives for the month "November 2005"

Off the Beaten Task Path

On the one hand, users don’t like to feel pressured to act in a prescribed way. On the other hand, users don’t want to be led away from whatever task they set out to accomplish. For instance, when I go to Amazon.com, I want to shop for books. I don’t to be led down a [...]

IDI to partner with Hamer Associates

I have been asked to present as part of an upcoming content management conference, and plans to partner with Hamer Associates to discuss change management issues that arise during CM projects. Feel free to share your stories with us.